Help Desk
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Knowledge Base
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The Getting Started Guide
(15)
»
1. Introduction to the PhotoMerchant Admin Interface
2. Completing your Account details
3. Creating your first Gallery
A Quick Introduction to Your Help Desk
(2)
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1. Updating Your Help Desk Profile
2. Getting the most out of your Help Desk
Account Management
(7)
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Changing the Admin Interface Login Email and/or Password
Checking your Account Billing details
How do I change my PhotoMerchant account subscription plan?
Print and Order Management
(9)
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Setting up your Alternative Payments - COD
2. Setting up Digital Download Products
Packages - In The Shopping Cart
Website Publishing
(14)
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Making your website more awesome (webinar video tutorial)
Adding Social Sharing buttons to your Galleries
How to edit the homepage (or any page) on your website
Portfolio Management
(22)
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How do I use the gallery Visibility setting?
Add animation to your custom pages with Sliders
How do I create a password protected Gallery?
Tips & Tricks
(5)
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How do you pay me and how do you collect payment from my customers?
How to add a Contact Form
What if I have a lot of images I need to upload into multiple Galleries?
Domain & Website Transfer
(9)
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Configuring an Apple Mail IMAP Account
Setting up Email Forwarding
Transferring your website domain using "Domain.com"
Customer Management
(7)
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How do I create a Discount Coupon / Voucher for specific customers?
Trouble Shooting the Shopping Cart
How do I create a Volume Discount?
Frequently Asked Questions
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FAQ
(46)
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How Should I Name My Files to Sort Properly?
How do I add a sender to my Email 'Safe Sender' List
Accessing your PhotoMerchant registered domain
Forums
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Announcements
(21)
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Welcome to the Photomerchant Help Desk!
2012 Christmas Processing Dates
PhotoMerchant - Planned Database Maintenance
Feature Requests
(200)
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Purchasing my own prints...
Being able to customise the order the images appear in the gallery
Facebook Like and share functionality
Community Help
(199)
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home page picture
Can i create a feedback form on my site?
Customer comments...
Questions
(15)
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Sorting image orders within galleries
Do I need to upscale my images before I upload them?
How to remove event date in galleries?